File a case against Citi Bank|Feeling helpless | My Account Was closed for no reason| Consumer court? -

Hi every one, Thanks for your help and suggestions. Here i would like to describe my helpless situation. I had some urgent and critical financial need so took a Personal Loan urgently to fulfill my need and got it deposited in my account. when it came to transferring Money to my parents account, i found my user name/password was not active any more. SO in the evening i went to ATM and thought of withdrawing money and transfer through Core-banking(Directly depositing Money into my Father s account), but to my surprise, my ATM card did not work. since i did not have check books, so i had no option left. so i called customer care, and to my disbelief, they said, my account is closed, My saving is zero since they had made a draft for my remaining amount and sent it to my Mailing address. i escalated the issue to Relationship manager and he said due to OPERATIONAL ERROR, My account got closed. and after 2 days of escalation, they activated my account. but they said, i cant use my ATM since they are closed now. only options i have are ---------To wait for my ATM card. ---------I cant use online facility as well, as they are sending new Internet banking user name/password Meanwhile, all the post dated cheque i had given to others(since i have takes couple of loans) got bounced. so for the last 5 days, i do not have access to my OWN hard earned money in such a critical situation. i am salaried person. my credibility has gone down so if my morale. i am still waiting for my ATM and user name/password. i have never felt so helpless in my life. Please help. can i ask for compensation now?can i sue citi? should i approach consumer court? please help. Rakesh From New Delhi(India)|::::|They should be able to reimburse you. If you had checks that were scheduled to come out around the time this happened and they already admitted it was an error, they need to reimburse you.